Shipping & Returns

UK Shipping

Our standard shipping cost on all UK orders up to £100 is £4.99, shipping charges for all orders above £100 will be calculated at checkout. Please allow 5-7 working days for standard shipping orders.

Although we try and ship as quickly as possible backdrops and floordrops are printed to order so please allow an extra 4-5 days on top of the above shipping times.  If you require a backdrop quicker please get in touch by email before placing your order.

Shipping to Northern Ireland, Channel Isles and Isle of Man may incur an additional shipping fee, we will contact you prior to shipping with additional charges if they apply.

European Shipping

We ship affordably across Europe to most countries starting from only £9.99 with shipping times from 5-10 days depending on your location. Some countries such as Cyprus and Malta will incur additional charges and these will be calculated at checkout.

USA and Canada

Shipping to USA and Canada is based on your order and is calculated at checkout. Shipping to the USA and Canada normally takes 7-10 days.

Shipping times are approximate and may be shorter or longer depending on regional differences. It is the purchasers responsibility to pay for any international customs or import charges.

Rest of the World

We ship all over the world and shipping is calculated at chekout, if your country is not listed send us an email and we will give you a quote for shipping.

Returning an item

Due to hygiene all returned items should be unused, all fabrics must have the seal still intact and must be returned in original packaging. We will issue a full refund on receipt, excluding the original shipping charge. Alternatively, if preferred, we will exchange the item.

As backdrops are printed to order Baby Prop Shop will only accept returns if the backdrop or floordrop is damaged or has a defect. It is the customers responsibility to ensure they know what material and size they are purchasing prior to placing an order. Baby Prop Shop will not accept returns based on the wrong design, material or size or change of mind on design choice.

Please note:

1. Goods will only be accepted for return if we are notified and the products are despatched within 14 days of delivery, unless we have agreed otherwise.

2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

3. The cost of returning the item to us is your responsibility.

4. Delivery charges are only refundable where goods are faulty and a refund is made.

If you have any isues with an item or cannot return within the time frame above please let us know.

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