Shipping & Returns

UK Shipping

Our standard shipping cost is £4.99 on all orders. Please allow 3-5 working days for standard shipping orders.

If your order is over £100 then you are entitled to free shipping in the UK excluding the Channel Isles and Isle of Man.

We also offer a UK Express 1-2 day shipping service for UK mainland orders which is shipped next day courier for £6.99. Our Express Shipping will be dispatched same day if ordered before 12 noon or next day if ordered after 12 noon. Please note whilst we will make every effort to ship within 2 days all orders with backdrops may take longer than the 1-2 days.

Backdrops are printed to order so please allow an extra 2-3 days on top of the above shipping times. If you order Express Shipping on an order that includes a backdrop we will ship the other items first with the Backdrop to follow.

Shipping to Northern Ireland, Channel Isles and Isle of Man may incur an additional shipping fee, we will contact you prior to shipping with additional charges if they apply.

If you require a special shipping service such as next day Saturday please get in touch and we can provide a quote.

European Shipping

We ship across Europe to most countries for a flat £9.99 shipping fee. Some countries such as Cyprus and Malta will incurr additional charges and these will be calculated at checkout.

We also offer a European Express Shipping service for £19.99 and depending on your location will take from 1-3 working days. Backdrops and Floordrops will take an additional 1-2 working days.

USA and Canada

We offer flat rate £19.99 shipping to USA and Canada which is currently a 3-5 working day service, this includes our backdrops and floordrops.

Shipping times are approximate and may be shorter or longer depending on regional differences. It is the purchasers responsibility to pay for any international customs or import charges.

Returning an item

Due to hygiene all returned items should be unused, all fabrics must have the seal still intact and must be returned in original packaging. We will issue a full refund on receipt, excluding the original shipping charge. Alternatively, if preferred, we will exchange the item.

As backdrops are printed to order Baby Prop Shop will only accept returns if the backdrop or floordrop is damaged or has a defect. It is the customers responsibility to ensure they know what material and size they are purchasing prior to placing an order. Baby Prop Shop will not accept returns based on the wrong design, material or size or change of mind on design choice.

Please note:

1. Goods will only be accepted for return if we are notified and the products are despatched within 14 days of delivery, unless we have agreed otherwise.

2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

3. The cost of returning the item to us is your responsibility.

4. Delivery charges are only refundable where goods are faulty and a refund is made.

If you have any isues with an item or cannot return within the time frame above please let us know.

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